Payment Policy

This Payment Policy outlines the terms and conditions governing all payment transactions made with Sylvasonali (“we,” “us,” or “our”) through our website, https://sylvasonali.com/, or any other sales channels. By making a purchase from Sylvasonali, you agree to comply with this Payment Policy. This policy applies to all sales, including orders for products, services, or any other offerings from Sylvasonali.

Accepted Payment Methods

Sylvasonali aims to provide a variety of secure and convenient payment options to our customers. We accept the following payment methods:

  1. Credit Cards: We accept major credit cards, including Visa, Mastercard, American Express, and Discover. When paying with a credit card, you must ensure that you are authorized to use the card and that the billing information provided matches the information associated with the card. We use secure payment gateways to process credit card transactions, and your credit card information is protected through encryption technology.

  2. Debit Cards: We also accept debit cards with the Visa or Mastercard logo. Debit card transactions are subject to the same verification and security protocols as credit card transactions. Please ensure that your debit card has sufficient funds to cover the total amount of your purchase.

  3. Digital Wallets: We may offer payment options via popular digital wallets, such as PayPal, Apple Pay, and Google Pay. These digital wallets provide an alternative method of payment that can streamline the checkout process. Please refer to the payment options available during checkout to see the currently supported digital wallets.

  4. Financing Options: Sylvasonali may partner with third-party financing providers to offer payment plans for eligible purchases. If you choose to use a financing option, you will be subject to the terms and conditions set by the financing provider. Approval for financing is subject to a credit check and is not guaranteed. Please carefully review the terms of any financing plan before committing to a purchase.

  5. Affirm: Sylvasonali may partner with third party financing providers, such as Affirm, to offer payment plans for eligible purchases. If you choose to use Affirm, you will be subject to the terms and conditions set by Affirm. Approval for financing is subject to a credit check and is not guaranteed. Please carefully review the terms of any financing plan before committing to a purchase.

  6. Other Payment Methods: Sylvasonali may, at its discretion, add or remove other payment methods in the future. Please refer to the checkout page for the most up-to-date list of accepted payment methods.

Pricing and Charges

  1. Pricing Accuracy: Sylvasonali makes every effort to ensure that the pricing information on our website, https://sylvasonali.com/, is accurate and up-to-date. However, pricing errors may occur from time to time. In the event of a pricing error, we reserve the right to correct the error and notify you of the revised price. You will have the option to either proceed with the purchase at the corrected price or cancel your order. We are not obligated to honor incorrect pricing information.

  2. Currency: All transactions are processed in United States Dollars (USD). If you are paying with a currency other than USD, your payment provider may charge a currency conversion fee. We are not responsible for any currency conversion fees or exchange rate fluctuations.

  3. Shipping and Handling Costs: Shipping costs are calculated based on factors including but not limited to your location, size, and weight of your order. Such costs will be displayed at checkout. Shipping costs do not include any customs duties, tariffs, or fees, and the purchaser will be solely responsible for such costs.

  4. Taxes: You are responsible for paying all applicable sales taxes, value-added taxes (VAT), and other taxes or duties associated with your purchase. The applicable taxes will be calculated based on your shipping address and added to your order total during checkout. We are required to collect and remit taxes according to the laws of the applicable jurisdiction.

  5. Payment Authorization: By placing an order, you authorize Sylvasonali to charge your selected payment method for the total amount of your order, including the cost of the items, shipping fees, taxes, and any other applicable charges. You represent and warrant that you are authorized to use the chosen payment method and that all payment information you provide is accurate and complete.

  6. Payment Failures: If your payment method is declined or your payment is not successfully processed, we will notify you promptly, and your order may be canceled. In the event of repeated payment failures, we may suspend or terminate your access to our services. It is your responsibility to resolve any payment issues with your payment provider.

Payment Security

  1. Secure Transactions: Sylvasonali is committed to ensuring the security of your payment information. We utilize industry-standard encryption and security measures to protect your financial data during transactions. Our website uses Secure Socket Layer (SSL) technology to encrypt communication between your browser and our servers. We partner with reputable payment processors to handle payment processing securely.

  2. Data Protection: We do not store your full credit card information on our servers. Instead, we use tokenization and other techniques to protect sensitive information. We comply with all applicable data protection laws and regulations. We take reasonable steps to ensure that your payment information is only used for legitimate purposes related to your purchase.

  3. Fraud Prevention: We have implemented fraud prevention measures to detect and prevent unauthorized transactions. If we suspect fraudulent activity, we reserve the right to cancel your order and report such activity to the appropriate authorities.

Order Confirmation and Billing

  1. Order Confirmation: Upon successful processing of your payment, you will receive an email confirming your order. This order confirmation will include a summary of your purchase, including the items ordered, the total amount charged, shipping information, and your order number.

  2. Billing Statements: You will receive a billing statement or invoice via email that includes the total amount charged, taxes, and shipping fees. It is your responsibility to review your billing statements carefully and notify us promptly if you believe there is any error.

  3. Refunds: If you are entitled to a refund (as described in our Refund and Returns Policy), we will process your refund to the original payment method used for the purchase. Refunds will typically be processed within 7-10 business days.

Recurring Payments

  1. Subscription Services: If you opt for a subscription service or recurring payments for any of our services, you authorize us to automatically charge your chosen payment method at the agreed-upon intervals until you cancel the subscription or service.

  2. Cancellation: You may cancel recurring subscriptions or services at any time by logging into your account on our website or by contacting customer support. Recurring payments will cease after cancellation. You are responsible for any costs and/or fees associated with any recurring payments until you effectively cancel the subscription and receive confirmation of cancellation.

Contact Information

If you have any questions or concerns regarding this Payment Policy, please contact us at:
Sylvasonali
4345 Tenmile Road, Hawk Point, Missouri, United States
Phone: 781-683-6440
Email: info@sylvasonali.com
Website: https://sylvasonali.com