Terms and Conditions

Introduction

Welcome to Sylvasonali! These Terms and Conditions (“Terms”) govern your access to and use of our website, https://sylvasonali.com/ (the “Website”), and all related services, products, and content provided by Sylvasonali. By accessing the Website, making a purchase, or otherwise using our services, you acknowledge and agree to be legally bound by these Terms. Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our Website or purchase our products. These Terms constitute a legally binding agreement between you and Sylvasonali. Your use of this website constitutes your acceptance of this agreement.

Use of the Website

1. Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our Website and purchase products. By accessing our Website, you represent and warrant that you meet these eligibility requirements and that you have the legal capacity to enter into a binding contract with Sylvasonali. If you are accessing or using our website on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these terms. Furthermore, by accessing our site you agree that you are of legal age and fully able to enter into a binding agreement with Sylvasonali, and that you are doing so willingly and knowingly.

2. Account Registration: To access specific features of the Website, such as making a purchase or saving items to a wishlist, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account and that you will notify us immediately of any unauthorized use of your account. Sylvasonali is not liable for any loss or damage arising from your failure to protect your account information. You agree that all information provided in the creation of your account is accurate, and that it is your responsibility to keep such information up to date.

3. User Conduct: You agree to use our Website for lawful purposes only and in a manner that does not violate any applicable laws or regulations, infringe the rights of others, or restrict or inhibit any other user’s use and enjoyment of the Website. Prohibited conduct includes but is not limited to:

   • Posting or transmitting any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or otherwise offensive material.

   • Harassing, stalking, or otherwise violating the legal rights of others.

   • Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

   • Interfering with or disrupting the operation of the Website or the servers or networks connected to it.

   • Attempting to gain unauthorized access to the Website, its associated systems, or networks.

   • Using any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written consent.

   • Engaging in any fraudulent or unlawful activity, including the unauthorized use of credit cards.

   • Distributing viruses, malware, or other harmful software.

   • Violating any intellectual property rights of Sylvasonali or third parties. You agree that you will use our site for personal and legitimate purposes only, and will not use our site or data extracted from our site for commercial purposes without the explicit prior written consent of Sylvasonali.

4. Intellectual Property: The content, design, layout, graphics, images, software, and other materials on this Website, including all intellectual property rights, are owned by Sylvasonali or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws. You are granted a limited, non-exclusive, and non-transferable license to access and use the Website and its content solely for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, transmit, display, perform, or create derivative works from any of the content on this Website without our express prior written consent. Any unauthorized use of our intellectual property is strictly prohibited and may result in legal action, including criminal action where applicable.

5. Third-Party Links: Our Website may contain links to third-party websites or resources that are not owned or controlled by Sylvasonali. These links are provided for your convenience only. Sylvasonali is not responsible for the content, privacy policies, or practices of any third-party websites or services. We make no representations or warranties about the accuracy or completeness of any information found on these third-party websites. You access third-party websites at your own risk, and it is strongly advised that you read and understand the terms and conditions and privacy policies of any third-party website you visit. Sylvasonali disclaims any liability for any content, products, services, or any other material available from such sites, and does not endorse any such content.

Product Information and Availability

1. Product Descriptions: Sylvasonali endeavors to provide accurate and up-to-date product descriptions on our Website, including details on dimensions, materials, colors, and other features. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. We reserve the right to correct any errors or omissions, and to update information at any time without prior notice. If you discover an inaccuracy, please notify us promptly, and we will make reasonable efforts to resolve the discrepancy. We also make efforts to display product colors accurately, but the actual colors may vary depending on your monitor settings. We accept no liability for color discrepancies arising from differences in monitor settings.

2. Product Availability: All products displayed on our Website are subject to availability. We make no guarantees that the products listed are in stock. We reserve the right to limit the quantities of products that we supply and to discontinue products at any time without prior notice. In the event that a product you have ordered is unavailable, we will inform you promptly and may offer you a refund, credit, or the option to wait for the item to become available again. We will not be liable for any losses or damages arising from the unavailability of products, however we will always strive to keep our website up to date.

3. Colors and Finishes: We make every effort to display the colors and finishes of our products accurately. However, due to variations in computer monitors, display settings, and photography techniques, we cannot guarantee that the colors you see on your screen will precisely match the actual colors of the products. Slight variations may occur in color, finish, or texture, and all colors and finishes shown on our site should be taken as estimates only.

Pricing and Payment

1. Pricing: All prices listed on the Website, https://sylvasonali.com/, are in United States dollars (USD) and are subject to change without prior notice. While we make every effort to ensure accurate pricing, errors may occur. In the event of a pricing error, we reserve the right to correct the error and notify you of the revised price. You will have the option to either proceed with the purchase at the corrected price or cancel your order. We are not obligated to honor incorrect pricing information. Prices listed exclude shipping fees, handling fees, and all applicable taxes, which will be added during the checkout process. Prices do not include delivery, assembly, or any other extra fees, and such costs may be an additional charge to the purchase price.

2. Taxes: You are solely responsible for all applicable sales taxes, value-added taxes (VAT), and any other taxes, duties, or fees associated with your purchase. The applicable taxes will be calculated based on your shipping address and added to the order total during checkout. These taxes are collected and remitted in accordance with prevailing laws and regulations.

3. Payment Methods: We accept a variety of payment methods to provide you with convenient purchasing options, which may include major credit cards, debit cards, digital wallets, and other payment platforms. The specific payment options available will be listed during the checkout process. You agree to provide accurate and complete payment information and authorize Sylvasonali to charge your selected payment method for the full amount of your order, including taxes and shipping fees.

4. Secure Transactions: We prioritize the security of your payment information. We use industry-standard encryption and security measures to protect your financial data during transactions on our Website. However, we cannot guarantee that any data transmission over the internet is 100% secure. While we take every precaution, you acknowledge that you provide your payment information at your own risk. We use reputable third-party payment processors to handle your financial data securely and will never store your credit card information directly on our servers. We utilize SSL to ensure that your payment data is transmitted safely to our payment processors.

5. Payment Authorization: By submitting an order, you authorize Sylvasonali to charge your chosen payment method for the total amount of your purchase, including the cost of the items, applicable taxes, and shipping and handling fees. You represent and warrant that you are authorized to use the chosen payment method and that the payment information you provide is accurate and complete. If we are unable to process your payment due to insufficient funds, incorrect payment information, or for any other reason, we will notify you promptly, and your order may be cancelled. We reserve the right to refuse any order or payment at our discretion.

6. Recurring Payments: If you opt for a subscription service or recurring payments for any of our services, you authorize us to automatically charge your chosen payment method at the agreed-upon intervals until you cancel the subscription or service.

7. Order Confirmation: After you place an order, you will receive an email confirmation acknowledging your purchase. This order confirmation does not constitute acceptance of your order; it is merely an acknowledgment that we have received it. We reserve the right to decline or cancel your order at any time, particularly in the event of pricing errors, inventory issues, or suspicion of fraudulent activity. In the event we cancel your order, we will promptly refund any payments made for the cancelled item(s). An email will be sent to you confirming that your order has been processed and shipped when applicable, serving as confirmation of acceptance.

8. Currency: All transactions are processed in United States dollars (USD). If you are paying with a currency other than USD, your payment provider may charge a currency conversion fee. We are not responsible for any currency conversion fees or exchange rate fluctuations.

Shipping and Delivery

1. Shipping Options: Sylvasonali offers a range of shipping options to accommodate your needs, including standard shipping, expedited shipping, and local delivery (where applicable). The available shipping methods and their corresponding costs will be detailed during the checkout process. We use reputable shipping carriers to ensure reliable delivery. Please note that certain large or fragile items may have limited shipping options.

2. Shipping Destinations: We currently ship to addresses within the contiguous United States. We may offer international shipping in the future; any additional charges, customs, duties, or taxes related to international shipping will be the responsibility of the purchaser. Please check our website or contact customer service for the latest information regarding delivery options to your location. We reserve the right to refuse to deliver to certain locations.

3. Shipping Costs: Shipping costs are calculated based on the weight, size, and destination of your order. The precise shipping cost will be provided during the checkout process before you finalize your purchase. Promotional shipping offers, such as free shipping over a certain purchase amount, may be available from time to time, as advertised on our website.

4. Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. However, processing times may be longer during peak seasons, holidays, or promotions. Processing time refers to the time required to prepare your order for shipment and does not include transit time with shipping carriers. Custom-made or made-to-order items may require additional processing time, which will be communicated to you at the time of your purchase.

5. Estimated Delivery Time: Estimated delivery times are provided as a guideline and are not guaranteed. The actual delivery time may vary depending on the shipping carrier, your location, and other unforeseen circumstances. Please refer to the estimated delivery times presented during checkout. We will make reasonable efforts to keep you updated on the status of your shipment. Sylvasonali is not responsible for any delays caused by third-party carriers or events beyond our control.

6. Shipping Confirmation: Once your order has been shipped, you will receive an email confirmation containing your tracking number. You may track the progress of your shipment directly on the carrier’s website.

7. Delivery Issues: In the event of any delivery issues, such as damaged goods or lost packages, please contact Sylvasonali customer support as soon as possible. We will work diligently to resolve these issues in a timely and satisfactory manner.

8. Local Pick Up: If available, the option for local pickup may be offered at the time of checkout. Once your order is ready, we will reach out to schedule a convenient time for you to pick up your purchase from our warehouse or specified location.

Limitation of Liability

To the fullest extent permitted by applicable law, Sylvasonali, its affiliates, officers, directors, employees, agents, licensors, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract, tort, or otherwise, arising from your access to, use of, or inability to use the Website, any products purchased through the Website, or any other aspect of our services, even if we have been advised of the possibility of such damages. In no event will our total liability to you for all damages, losses, and causes of action exceed the amount you paid to Sylvasonali for the product or service giving rise to the claim. This limitation of liability is applicable to the full extent permitted by law and any and all causes of liability.

Indemnification

You agree to indemnify, defend, and hold harmless Sylvasonali, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising from your use of the Website, violation of these Terms, your negligent or wrongful conduct, or your violation of any applicable laws or third-party rights. You also agree that any and all legal fees or costs that are incurred by Sylvasonali as a result of your usage of our site, will be paid for by you, the user, regardless of the outcome of any legal proceedings.

Modifications to the Terms

Sylvasonali reserves the right to modify these Terms and Conditions at any time, without prior notice. Any changes will become effective immediately upon posting to the website. It is your responsibility to review these Terms periodically for any updates or modifications. Your continued use of the website after changes have been made will indicate your acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in the County of Lincoln, Missouri for the resolution of any disputes arising out of or relating to these Terms and Conditions or your use of the Website.

Severability

If any provision of these Terms and Conditions is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect to the extent possible. The invalid provision will be deemed replaced with a valid provision that most closely reflects the intent of the original provision.

Sylvasonali
4345 Tenmile Road
Hawk Point, Missouri, United States
Phone: 781-683-6440
Email: info@sylvasonali.com
Website: https://sylvasonali.com